Your Personal Data
The personal data that you provide Rosslare may include your name, company information, contact address, contact number, email address, your language selection, or other information.
Such information You provide with Your consent in order to download documents from Rosslare’s website or to access protected information on our websites or so we can follow up with You after Your visit. When You are asked to provide personal data, You may reject the request. However, if You choose not to provide data that is required for providing a product or feature or service, You may not be able to receive that product or feature or service.
Additionally, Rosslare may collect, process, and store Your personal data when You visit Rosslare’s websites and/ or when You use Rosslare’s applications. This personal data may include internet domain/protocol (IP) addresses, browser type, internet service provider (ISP), referring/exist pages, the pages and files viewed on our websites , operating system, date/time You access to Rosslare’s websites, and/or clickstream data to analyze trends in the aggregate and administer the site. When You download mobile applications, Rosslare automatically collect technical data and related information about the devices being used for the services, including information on the type of device You use, operating system version, application software, peripherals and the device identifier.
Rosslare may also collect general demographic and profile data, from time to time, and also publicly available information related to the organization from which You work for.
Rosslare may also obtain data from third parties, such as Rosslare’s channel partners and service providers, which may offer services or engage in joint marketing activities. Rosslare shall protect the data obtained from third parties according to this Policy.
Use of Personal Data
Rosslare is interested in conducting and managing business in order to provide You the best products and services and to improve them on an ongoing basis, through secured and best practices.
Rosslare is obligated to processing personal data in a lawful, fair and in a transparent manner.
Rosslare also may use the data in order to contact You, for providing You with product information, and for sending You information about upcoming webinars and events, product announcements, newsletters, technical notices and other marketing materials.
Rosslare uses the aggregate data internally in order to learn more about Rosslare’s customers and users and by doing so to improve and personalize Rosslare’s websites, applications, products, and services.
For our European customers: Please note that Rosslare processes personal data, if any, for Legitimate Interests, as stated in GDPR art. 6 (1) f, which includes the following:
- Where the processing enables us to enhance, modify, customize or otherwise improve our services for the benefit of our users.
- To detect and prevent fraud. For example, Rosslare may process Your information to protect You against fraud when transacting with Rosslare, and to ensure our systems are protected.
- To improve the security and/or the performance of our network and data systems.
- To better understand how users interact with our websites.
- To provide postal communications which Rosslare considers will be of interest to You For example, Rosslare have an interest in making sure our marketing is relevant for You, so Rosslare may process Your information to send You marketing materials that will interest You and/or Your organization.
- To observe the efficiency of promotional and advertising projects.
Sharing Personal Data
Rosslare may share Your personal data with Your consent or as required to complete any obligation, contract, transaction or to offer any of Rosslare’s products or services. In addition, Rosslare shares personal data with service providers and/or partners for the purpose described in this Policy. In every such case, Rosslare requires such companies to meet our data protection requirements.
Your Personal Data is not for sale by Rosslare. However, Rosslare may share the data with our channel partners in order to assist You in evaluating and purchasing our products or to contact You for the purpose of marketing our products and services.
Rosslare may make certain personal data available in a process of a corporate transaction such as an acquisition, merger or sale of assets.
Our categories of service providers and partners are:
- Hosting/infrastructure/storage providers/ IT service providers
- Payment processors
- Analysis tools providers
- Customer Support tools providers
- Marketing and email providers
- Recruiting tools providers
- Internal communication tools providers
Disclosure Required by Law
Rosslare will cooperate with legal authorities to identify users who use Rosslare’s products or services for unlawful activities. Rosslare will respond to subpoenas, warrants, or other court orders regarding information concerning any user. Rosslare will, at Rosslare’s discretion, disclose any information if Rosslare reasonably believes that Rosslare is required to do so by law, that such disclosure is necessary to protect Rosslare from legal liability, or that Rosslare should do so to protect the integrity of Rosslare’s websites, applications, products, services or reputation.
You can be assured that Rosslare will observe Your personal data rights.
Upon request, Rosslare will provide You with information about whether Rosslare hold any of Your personal data. Additionally, Rosslare will keep and use Your personal data on Rosslare’s information systems until you delete or edit it, or for as long as you remain a customer in order to provide You with the most relevant offers and to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the right to withdraw Your consent at any time, if You withdraw Your consent for processing Your personal data, Rosslare might be unable to perform tasks for Your benefit or to provide You with our products, features or services.
For more information on how to make an inquiry regarding the Personal Data Rosslare has about You, if any, You may click here to Personal Data Request in accordance with General Data Protection Regulation.
Your Communication Details
As mentioned above, Rosslare may process information that You provide for the purpose of subscribing to Rosslare’s sales and marketing communications. You have the right to adjust Your personal data, and/or opt-in or opt-out of receiving sales and marketing communications, in order to do so You may send an email with Your communication details .
Security & Duration of Storage
Rosslare is taking appropriate technical and organizational measures to ensure an adequate level of security to the Personal Data stored by Rosslare.
Rosslare takes reasonable steps to protect the data from loss, misuse and unauthorized access, disclosure, alteration and destruction. Rosslare trains relevant employees in regards to data protection practices and guidelines. In addition, Rosslare and its business partners enter into confidentiality agreements that require to act subject to applicable data protection laws.
In cases, it is not possible for Rosslare to indicate in advance the duration of storage, Rosslare will determine the period of retention based on the following criteria:
- Account information will be retained until you decide to delete your account or cease your rights for services
- Information about you used for Product & Marketing communication will be retained as long as you have given us consent to use this information
- The period of retention of usage information will be determined based on the need for historical data to determine statistical validity and relevance for product decisions and technical monitoring.
Third Party Websites and Applications
Our websites and applications include links to other websites and applications who have their own privacy policies. Rosslare is not liable to secure Your personal data if You provide to any of those third-parties. Your information is managed subject by such third-party’s privacy policies, if any.
Cookies and Similar Technologies
To better understand Your activities in relation to Rosslare’s websites, products and services and in order to optimize Your experience, elaborate function design, or to provide better services, Rosslare uses technologies such as cookies, log files, beacons, tags and scripts. These technologies are used in analyzing trends, administering the site, tracking users’ activities and to accumulate demographic information about users. Such data derived from the use of these technologies is used for the purpose stated above and may in part or whole be processed by Rosslare’s service provider.
Address: Rosslare Enterprises Limited, Room 905, 9/F, Wing Fat Industrial Building, 12 Wang Tai Road, Kowloon Bay, Kowloon, Hong Kong
Email address: [email protected]